Leading innovators can listen to the voice of the customer in real time, over any contact channel

Almacontact

Mission: We are a Contact Center and BPO (Business Process Outsourcing) company providing with agile and flexible solutions to the national and international market, generating memorable moments that bring value and close relationships to each interaction.

Vision: We will be recognized by 2024 as an innovative, sustainable and competitive company in the global market.

Corporate Values

Make things happen: Convert agreements into results
Passion for people: Being aware of caring for people
Innovation: Promote creative and purposeful thinking
Overcoming limits: Going further than expected.

Quality Policy: We develop innovative and efficient customer experiences, with the best human talent, supported by a comprehensive solution, generating closeness and supporting your business strategy in the provision of Contact Center services and processes associated with the outsourcing of BPO services for national and international clients. Ensuring compliance with applicable requirements and continued improvement in our management system.urcing company (Business Process Outsourcing) that provides agile and flexible solutions to the national and international market, generating memorable moments that bring value and close relationships to each interaction.