Vision & team Vision & team

Leading innovators can listen to the voice of the customer in real time, over any contact channel

Almacontact

A unique service model, based on quality, technology innovation, and solid process-based expertise.

Understanding and fulfilling customer needs to deliver innovative Digital Customer Management services and solutions for End-to-End Customer Management and achieve outstanding performance levels with advance analytics tools.

Quality, digital training, real-time detection, performance analytics These are the keywords of services transforming each contact in valuable experience.

Almacontact

Vision & team

Team

Global sharing, local thinking

Francesco Renzetti

Francesco Renzetti

President

Wilffin Valdés Guzmán

Wilffin Valdés Guzmán

Managing Director